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Delivery Information

What is the shipping fee ?

For orders placed from abroad, the shipping fee varies according to each country. To learn shipping information, you can find out by selecting your address on the payment page.

When will my order be given to cargo?

Your order will be shipped within 2-3 days depending on stock status. Shipping time may vary depending on product, stock, supply and production status.

When will my order be delivered?

The delivery time of the orders you place from abroad from varies according to the country. Average delivery time is 5-7 days. In the event of a mishap, you will be contacted through your membership information. Delivery time and conditions may vary during discount and campaign periods and in cases caused by the buyer (not being at the address, not having an authorized person to take delivery, moving the buyer from the address, etc.).

My order arrived when I was not at the address?

The cargo company makes your orders according to the address you specify. If you are not at your address, he will leave you a note and indicate the address of the cargo branch where you can pick up. Products that are not received from the cargo branch within three working days are returned to

Overseas order

We are able to ship products to all countries around the world. Shipping time for International Orders varies depending on the region and cargo company.

Delivery Damages

If the product you received is damaged or broken, it will be replaced with a new one. In this regard, the report of the cargo company is taken into consideration.

Stock and Shipping has a working system that appeals to more than one customer at the same time. The stock status of some products may not be tracked according to the intensity of the day or during campaign times. There is a waiting period of at least four and at most 15 days for products that are out of stock but are out of stock. This situation is shared with you and the process is forwarded. Refunds for product cancellations made by credit card are made on the same day.